Who we are
HomeHaven Automation Pvt. Ltd., E-11/2, Islamabad. Contact: info@homehaven.io.
Information we collect
- Details you give us (name, phone, email, address, messages) when you contact us, request a survey or place an order;
- account and order details if you use the online shop;
- basic website analytics (pages visited, device and browser type) through Google Analytics.
Smart home data
Your automation system runs on a controller in your home. When you use connected features or a subscription, some system data (such as device status, alerts and camera event clips, according to your plan) is processed to deliver those features. We use it only to provide and support your service.
How we use information
To respond to you, prepare proposals, deliver and support installations and subscriptions, process orders, and improve our website.
Sharing
We do not sell your personal information. We share it only with service providers who help us run our business (for example hosting, email and analytics), or when required by law.
Retention
We keep information for as long as needed to provide our services and meet legal and accounting obligations.
Your choices
You can ask to see, correct or delete your personal information by emailing info@homehaven.io.
Cookies
Our website uses cookies for analytics and to remember your cart. You can block cookies in your browser settings.
Changes
We may update this policy; the date above shows the latest version.